Your customers are talking. Are you listening?
Have you ever searched for a business online and clicked to call, only to find out the phone number on the listing is wrong? Or maybe you have tapped on a link to a map but found a dead end instead. Even more frustrating is seeing your competitor's listing on a popular search engine, while your contact information is nowhere to be found.
C2's Reputation Intelligence service can find the problems before your customer do. And then once the problems are found, we get to work to clear up the confusion so you can get back to doing what you do best: growing your business.
- Visibility: We find, analyze and monitor your company's vital information (phone number, address, website, social media presence) on all the major data providers' lists.And then we take it further by scouring local search listings, business review sites and directory sites. Our concierge team corrects inaccurate information, adds missing listings and improves your visibility online so you don't have to do it all by yourself.
- Reputation: Our concierge team monitors the review sites, the social media channels and all the various websites where your company's name is mentioned. Positive 5-star reviews are immediately brought to your attention so you can highlight them through your advertising and marketing channels. Our team also alerts you to negative 1-star and 2-star reviews so you can address them immediately before they become a more serious problem.
- Competition: C2's competition monitoring gives you a leg up when it comes to keywords and social media. With our service its easy to see how your SEO efforts are paying off. And it only takes a moment to see how your social media strategy is working. We can monitor your growth and engagement on Facebook, Twitter and more, and then compare your strengths against those of your competition.
Good reporting shows measurable results
Our Reputation Intelligence service gives you a simple visibility score - much like a credit score - that takes into account the three major components: Visibility, Reputation and Competition. The higher the percentage, the more visible and credible you are online. Sign up for our Reputation Intelligence service and watch your grade get better all the time!